How Tire Mall Iraq collects, uses and protects your personal information.
Al Dyar Alkhadraa Tire & Battery Trading LLC, trading as Tire Mall Iraq (referred to in this policy as "Tire Mall Iraq", "we", "us" and "our"), takes the protection of your privacy seriously. This Privacy Policy explains what personal information we collect when you use the Tire Mall Iraq website, how we use it, who we share it with, and the choices available to you.
This policy covers the Tire Mall Iraq website and the services you request through it. Please read it together with our Terms and Conditions.
Personal information is any information about you as an identifiable individual. The personal information we process includes, but is not limited to:
We collect personal information when you provide it to us or interact with us directly, for example:
We also collect information automatically through cookies and similar website technologies when you browse the website, as described below.
We may receive information about you from our branches, service centers and business partners, and we combine it with the information you have given us so that your account, your vehicles and your purchase history stay consistent between the website and our branches.
We sometimes combine information from a number of customers in order to better understand trends and expectations. When we do this, identifiers are removed and the aggregated information cannot be linked back to any specific individual.
You may tell us if you do not want your personal preferences shared, unless there is an order from a court to disclose such information.
If you have chosen to join a subscription list, please note that it is used only for internal purposes, and we do not sell or rent our subscription lists to anyone.
If Tire Mall Iraq suspects that any unlawful activity is taking place, it may investigate and report its findings or suspicions to the police or another relevant law enforcement agency.
Cookies and similar technologies are small pieces of data stored by your browser. We use them to:
Where the analytics service is enabled, it records events such as pages viewed, searches performed, products and categories viewed, items added to or removed from the cart, and orders completed. If you are signed in, those events may be linked to your account so that we can support you better. Recording of your screen or of your browsing session is not enabled.
You can delete or block cookies and clear stored site data through your browser settings. If you do, parts of the website — such as staying signed in or keeping items in your cart — may not work as intended.
Where you have agreed to receive them, we may send you information about our products, offers and promotions by email, SMS, WhatsApp, or as a notification if you use our mobile application. You can ask us to stop at any time by writing to callcenter@tiremalliraq.com, by using the unsubscribe link included in electronic marketing messages, or by turning notifications off in your device settings.
You may be entitled to:
Where you are given the option to share personal information with Tire Mall Iraq, you can always choose not to do so.
If you object to the processing of your personal information, or if you have given your consent and later choose to withdraw it, we will respect that choice in accordance with our legal obligations. This may mean that we are unable to carry out the actions needed to achieve the purposes described above, or that you are unable to use some of the services we offer. After you withdraw your consent, Tire Mall Iraq may continue to process your personal information to the extent required or otherwise permitted by law.
Your personal information is stored for the period of time required by Iraqi law and/or for as long as Tire Mall Iraq considers necessary. This may involve retaining information after your purchase has been completed — for example, invoices and vehicle service records. We delete your personal information once it is no longer required for any of the purposes described above.
Some parts of the website rely on services operated by other companies — for example the maps shown on our Locations pages, the video player used in our video gallery, the service that verifies your mobile number when you sign in, and the analytics service described above. When you use those parts of the website, the provider concerned may receive technical information such as your IP address and details of your device, and that provider's own privacy policy applies.
The website may also contain links to websites we do not operate. Those links are provided for your convenience only. We do not control such websites and we are not responsible for their content, their accuracy, or their privacy or other practices.
We take reasonable administrative and technical measures intended to protect personal information against loss, misuse and unauthorised access. Access to your account is protected by verification of your mobile number, and access to our internal systems is limited to authorised staff. However, no method of transmitting information over the internet is completely secure, and we cannot guarantee the security of information you send us over the internet.
Please do not send us confidential financial information — such as bank, card, transfer or routing details — by email or through the website. Customers who choose to send such information do so entirely at their own risk.
We may update this Privacy Policy from time to time. The version published on this page is the version currently in force, and the date on which it was last updated is shown at the top of the page. Please review this page from time to time so that you are aware of any changes.
If you have a question about this Privacy Policy, or if you wish to exercise any of the rights described above, please contact us:
